CORONAVIRUS (COVID-19) CUSTOMER NOTIFICATION UPDATE

4th June 2020

Dear Esteemed Client,

We trust you are keeping safe.

As a follow-up to the Federal government’s directive on the easing of COVID-19 lockdown procedures, please be informed that following a detailed risk and business continuity assessment, we will continue to maintain our standard operating processes previously communicated, including status quo with regards access into the facility.

All access requests will continue to go through the updated standard operating procedure which includes the filling of a health screening form and an Executive concurrence, upon approval, the personnel will be required to put on the PPE as earlier communicated.

We implore you to activate your free remote hand hours for basic 1st level troubleshooting and initial assessment for all incidents. Any visits to the facility will be on an unavoidable basis. 

We will continue to assess the risks based on NCDC updates and engage you periodically.  

We thank you for your cooperation and understanding at this unusual time.  

Please revert if you require additional clarification.  Stay safe!

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